1. Who we are
Exercisen operates exercisen.com, including its workout tools, exercise library, guides, product reviews and Members Area. The business operates under the name Exercisen and is based in Texas, United States. For privacy questions or requests, contact support@exercisen.com.
2. Information we collect
Depending on how you use the site, we may collect:
- Account information: your email address and information needed to create and manage your membership.
- Workout information: workout plans, exercise selections, preferences and progress that you choose to save or record.
- Website usage information: general information about how visitors use pages and features, such as pages viewed, content engagement and interactions with product links. We use this information mainly in aggregate to understand and improve the site.
- Device and technical information: information that a browser or device normally sends when accessing a website, which may include an IP address, browser type, device information and basic request or security logs.
- Messages: the email address and any information you choose to provide when contacting us.
Workout preferences and progress are collected to provide the features you request. They are not intended to be medical records. Please do not send us diagnoses, medical records or other sensitive health information.
3. How we use information
We use information as reasonably needed to:
- Provide and maintain the website, membership and requested features.
- Save and display workout plans and progress you choose to keep.
- Respond to questions, support requests and privacy requests.
- Understand general site usage and improve content, usability and performance.
- Protect the website, investigate misuse and maintain its security.
- Comply with legal obligations and protect our rights, users and services.
We do not use workout information to provide medical diagnoses or treatment. We do not currently offer optional marketing emails through member signup.
4. Cookies and similar technologies
Exercisen and its service providers may use essential cookies or similar browser technologies to operate the website, maintain requested features, remember preferences, and support security. Some tools may also store information in your browser so that a workout or setting can be retained on your device.
Embedded media, external links and other third-party content may be subject to the privacy and cookie practices of the third party. You can manage or clear cookies and browser storage through your browser settings. Clearing stored information may remove preferences or workout information that has not been saved to your account.
5. When information is shared
We may share information with service providers that help us operate, maintain and protect Exercisen. These providers may support website hosting and security, data storage, email delivery, analytics, embedded media, fonts or image delivery. They are permitted to use information as needed to provide services to us and subject to applicable obligations.
We may also disclose information when reasonably necessary to comply with law, respond to valid legal requests, protect users or the public, investigate abuse, enforce our terms, protect our rights, or complete a business transaction. We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioural advertising.
When you visit an external website, use embedded content or follow a retailer link, that third party may collect information directly from your browser under its own privacy practices. We do not control third-party websites or their policies.
6. Affiliate links
Some product links are affiliate links. If you click one and make a qualifying purchase, Exercisen may earn a commission at no additional cost to you. Retailers may use information associated with the link to attribute a purchase and will handle any resulting transaction under their own terms and privacy notices.
As an Amazon Associate I earn from qualifying purchases.
7. Data retention and security
We keep information for as long as reasonably necessary to provide the website and its features, maintain an account, respond to requests, meet legal obligations, resolve disputes and protect the service. How long information is retained depends on its type and purpose.
We use reasonable administrative, technical and organisational measures intended to protect information. No website or method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Your choices and privacy rights
You may contact us to request access to, correction of or deletion of personal information associated with your use of Exercisen. You may also ask us to deactivate your membership. Email support@exercisen.com and describe your request. We may need to verify your identity before responding.
Depending on where you live and which privacy laws apply, you may have additional rights, which can include the right to access, correct, delete or obtain a copy of personal information, or to opt out of certain types of processing. Applicable laws may include exceptions, eligibility requirements and verification procedures.
Texas residents may have rights under the Texas Data Privacy and Security Act where that law applies to the business and the information. The law contains scope and entity exemptions. You may contact us with a privacy request or concern.
If we deny a request and applicable law gives you a right to appeal, you may reply to our response with “Privacy appeal” in the subject line. We will review the decision and explain the outcome.
9. Children’s privacy
Exercisen is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate steps. Parents and guardians should supervise minors’ use of fitness content and online services.
10. Changes to this policy
We may update this Privacy Policy when our services, information practices or legal requirements change. The updated version will be posted on this page with a revised effective date. Where required, we will provide additional notice of material changes.
11. Contact us
For privacy questions, requests or concerns, contact support@exercisen.com or use our Contact page.